Privacy Policy
Your privacy matters. This policy explains what information we collect, why we collect it, and how we protect it.
Last Updated: August 2, 2026
Information We Collect
We may collect your name, email address, phone number, account information, repair details, messages, uploaded files or photos, and payment-related information required to provide our services.
How We Use Your Information
Your information is used to create accounts, manage repair requests, communicate repair updates, process payments, improve our services, provide AI-powered assistance, and comply with legal obligations.
Data Security
We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, alteration, or disclosure.
Notifications
We may send service updates, repair notifications, appointment reminders, security alerts, and account-related communications.
Your Rights
You may request access to your personal information, request corrections, or request deletion of your account where legally permitted.
Cookies
We may use cookies and similar technologies to improve website functionality, maintain sessions, analyze usage, and enhance user experience.
Third-Party Services
Our platform may use trusted third-party providers including Supabase for authentication and data storage, Google Sign-In for authentication, payment providers such as M-Pesa or card payment services where enabled, and AI services to assist users with repair-related questions.
Changes to this Policy
We may update this Privacy Policy periodically. Continued use of our services after changes become effective constitutes acceptance of the revised policy.
Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact Magnetic Repair using the contact details provided within the application.